Frequently Asked Questions | School-Promotions.com This website requires Javascript for some parts to function properly. Your experience may vary. [ Skip to Content. ](#content) ![School mascot logos](https://www.school-promotions.com/images/mascots/wave.png) ![](https://www.school-promotions.com/images/mascots/wave.png) [SCHOOL-PROMOTIONS custom school spirit gear designed with your team in mind ](https://www.school-promotions.com/) [ Toll Free: 1 800-670-9093 ](tel:+1-800-670-9093) · [Free Quote](https://www.school-promotions.com/free-quote) · [Sitemap](https://www.school-promotions.com/product-info/sitemap) [ Home ](https://www.school-promotions.com/) Sports Products [Foam Products](https://www.school-promotions.com/sports/foam-products) [Pom Poms](https://www.school-promotions.com/sports/pom-poms) [Megaphones & Pep Phones](https://www.school-promotions.com/sports/megaphones) [Hitch Covers](https://www.school-promotions.com/sports/hitch-covers) [Emblems & Pennants](https://www.school-promotions.com/sports/emblems-pennants) [Custom Banners](https://www.school-promotions.com/sports/banners) [Spirit Towels](https://www.school-promotions.com/sports/towels) [Sports Balls](https://www.school-promotions.com/sports/balls) [Seat Cushions](https://www.school-promotions.com/sports/cushions) [Cups & Bottles](https://www.school-promotions.com/sports/cups-bottles) [Can Coozies](https://www.school-promotions.com/sports/coozies) Promotional Products [Silicone Wristbands](https://www.school-promotions.com/promotional/wristbands) [Imprinted Lanyards](https://www.school-promotions.com/promotional/lanyards) [Lapel Pins](https://www.school-promotions.com/promotional/lapel-pins) [Dog Tags](https://www.school-promotions.com/promotional/dog-tags) [Buttons](https://www.school-promotions.com/promotional/buttons) [Bookmarks](https://www.school-promotions.com/promotional/bookmarks) [Custom Magnets](https://www.school-promotions.com/promotional/magnets) [Hand Fans](https://www.school-promotions.com/promotional/hand-fans) [Yard Signs](https://www.school-promotions.com/promotional/yard-signs) [Key Chains & Badges](https://www.school-promotions.com/promotional/key-chains) [Discount Cards](https://www.school-promotions.com/promotional/discount-cards) [Red Ribbon Week](https://www.school-promotions.com/promotional/red-ribbon) Product Info [Fundraising Ideas](https://www.school-promotions.com/fundraising) [Color Options & Matching](https://www.school-promotions.com/product-info/color-chart) [Tracking Information](https://www.school-promotions.com/product-info/tracking) [Frequently Asked Questions](https://www.school-promotions.com/product-info/faq) [Sitemap](https://www.school-promotions.com/product-info/sitemap) [ About Us ](https://www.school-promotions.com/about) [ Contact Us ](https://www.school-promotions.com/contact) [ Free Quote & Art ](https://www.school-promotions.com/free-quote) [ Toll Free 1 800-670-9093 ](tel:+1-800-670-9093) · [Free Quote](https://www.school-promotions.com/free-quote) - [ Home ](https://www.school-promotions.com/) - Sports Products - [Foam Products](https://www.school-promotions.com/sports/foam-products) - [Pom Poms](https://www.school-promotions.com/sports/pom-poms) - [Megaphones & Pep Phones](https://www.school-promotions.com/sports/megaphones) - [Hitch Covers](https://www.school-promotions.com/sports/hitch-covers) - [Emblems & Pennants](https://www.school-promotions.com/sports/emblems-pennants) - [Custom Banners](https://www.school-promotions.com/sports/banners) - [Spirit Towels](https://www.school-promotions.com/sports/towels) - [Sports Balls](https://www.school-promotions.com/sports/balls) - [Seat Cushions](https://www.school-promotions.com/sports/cushions) - [Cups & Bottles](https://www.school-promotions.com/sports/cups-bottles) - [Can Coozies](https://www.school-promotions.com/sports/coozies) - Promotional Products - [Silicone Wristbands](https://www.school-promotions.com/promotional/wristbands) - [Imprinted Lanyards](https://www.school-promotions.com/promotional/lanyards) - [Lapel Pins](https://www.school-promotions.com/promotional/lapel-pins) - [Dog Tags](https://www.school-promotions.com/promotional/dog-tags) - [Buttons](https://www.school-promotions.com/promotional/buttons) - [Bookmarks](https://www.school-promotions.com/promotional/bookmarks) - [Custom Magnets](https://www.school-promotions.com/promotional/magnets) - [Hand Fans](https://www.school-promotions.com/promotional/hand-fans) - [Yard Signs](https://www.school-promotions.com/promotional/yard-signs) - [Key Chains & Badges](https://www.school-promotions.com/promotional/key-chains) - [Discount Cards](https://www.school-promotions.com/promotional/discount-cards) - [Red Ribbon Week](https://www.school-promotions.com/promotional/red-ribbon) - Product Info - [Fundraising Ideas](https://www.school-promotions.com/fundraising) - [Color Options & Matching](https://www.school-promotions.com/product-info/color-chart) - [Tracking Information](https://www.school-promotions.com/product-info/tracking) - [Frequently Asked Questions](https://www.school-promotions.com/product-info/faq) - [Sitemap](https://www.school-promotions.com/product-info/sitemap) - [ About Us ](https://www.school-promotions.com/about) - [ Contact Us ](https://www.school-promotions.com/contact) [ Free Quote & Art ](https://www.school-promotions.com/free-quote) - [ Home ](https://www.school-promotions.com/) - / - [ Product Info ](https://www.school-promotions.com/product-info) - / - FAQ Frequently Asked Questions ============================ Quick Links ----------- 1. [How do you accept payment for your orders?](#q1) 2. [Do you charge extra for characters or logos?](#q2) 3. [Where are you located?](#q3) 4. [What colors are available?](#q4) 5. [How long is production time?](#q5) 6. [Do you offer any discounts on orders?](#q6) 7. [What is your minimum quantity?](#q7) ### How do you accept payment for your orders? We currently accept all major credit cards. If you're with a government organization or public school, we can accept PO's. If you have a question regarding our payment terms, please contact us Toll Free: [ 1 800-670-9093 ](tel:+1-800-670-9093) or send an email to . ### Do you charge extra for characters or logos? Never! Our pricing is all inclusive. All artwork design and proofing is done completely free of charge! ### Where are you located? Our corporate office is located in sunny Florida! Our production facilities are located both in the USA and overseas. We ship direct from the warehouse to ensure speedy delivery. ### What colors are available? We offer a wide variety of colors for all of our products. Please visit our [Color Chart](https://www.school-promotions.com/product-info/color-chart) page for detailed color options and PMS matching information. Product colors viewed by computer monitor or print-out may vary from the actual color. In addition, product colors may vary slightly from one production to the next. For the best representation of a color, we recommend consulting a Pantone color guide, generally located at copy centers, art supply stores or the reference section of many public libraries. ### How long is production time? Production time is typically 2 weeks including shipping to your location. Rushes may be available for an additional fee, if you require your products in a shorter period of time. Please contact us for rush rates and opportunities prior to placing your order. ### Do you offer any discounts on orders? Sure! We offer discounts on many products for both nonprofit organizations and certain public events. Please contact a sales rep to inquire about special rates for your organization. We love to help local communities and awesome fundraising ventures. Contact us for more information! ### What is your minimum quantity? Our minimum quantity for most standard products is only 100! ### Customer Help Portal Use the below resources to aid your efforts! - [ Free Quote & Art Click here for a free quote! ](https://www.school-promotions.com/free-quote) - [ Sports Products Sports products pricing and info ](https://www.school-promotions.com/sports) - [ Promotional Products Promotional product pricing and info ](https://www.school-promotions.com/promotional) - [ Product Info Information on ordering our products ](https://www.school-promotions.com/product-info) - [ Tracking Information Track your recently placed order ](https://www.school-promotions.com/product-info/tracking) - [ Frequently Asked Questions Answers to commonly asked questions ](https://www.school-promotions.com/product-info/faq) - [ Stock Colors View our standard production run colors ](https://www.school-promotions.com/product-info/color-chart) [ ![Cups & Bottles](https://www.school-promotions.com/images/products/cups-bottles.png) Cups & Bottles ](https://www.school-promotions.com/sports/cups-bottles) [ ![Spirit Buttons](https://www.school-promotions.com/images/products/spirit-buttons.png) Spirit Buttons ](https://www.school-promotions.com/promotional/buttons) [ ![Yard Signs](https://www.school-promotions.com/images/products/yard-signs.png) Yard Signs ](https://www.school-promotions.com/promotional/yard-signs) [ ![Car Magnets](https://www.school-promotions.com/images/products/car-magnets.png) Car Magnets ](https://www.school-promotions.com/promotional/magnets) [ ![Spirit Towels](https://www.school-promotions.com/images/products/spirit-towels.png) Spirit Towels ](https://www.school-promotions.com/sports/towels) [ ![Custom Pom-Poms](https://www.school-promotions.com/images/products/custom-pom-poms.png) Custom Pom-Poms ](https://www.school-promotions.com/sports/pom-poms) Simple and Easy Ordering ------------------------ We gladly accept public school purchase orders! Simply submit your PO along with your order details, and we'll take care of the rest. We also accept all major credit cards and checks. Our talented graphic artists will create your custom artwork for free. We offer unlimited revisions so you can be sure the final product is exactly what you want before we go to production. Have questions? Give us a call at [ 1 800-670-9093 ](tel:+1-800-670-9093) — we're happy to help! [ Free Quote » ](https://www.school-promotions.com/free-quote) Need Fundraising Ideas? ----------------------- We've got some great ideas for you to check out. [ Click Here » ](https://www.school-promotions.com/fundraising) ![School Promotions - Custom Products](https://www.school-promotions.com/images/banners/brand-banner.png) ### [ Sports Products ](https://www.school-promotions.com/sports) - [Foam Products](https://www.school-promotions.com/sports/foam-products) - [Pom Poms](https://www.school-promotions.com/sports/pom-poms) - [Megaphones & Pep Phones](https://www.school-promotions.com/sports/megaphones) - [Hitch Covers](https://www.school-promotions.com/sports/hitch-covers) - [Emblems & Pennants](https://www.school-promotions.com/sports/emblems-pennants) - [Custom Banners](https://www.school-promotions.com/sports/banners) - [Spirit Towels](https://www.school-promotions.com/sports/towels) - [Sports Balls](https://www.school-promotions.com/sports/balls) - [Seat Cushions](https://www.school-promotions.com/sports/cushions) - [Cups & Bottles](https://www.school-promotions.com/sports/cups-bottles) - [Can Coozies](https://www.school-promotions.com/sports/coozies) ### [ Promotional Products ](https://www.school-promotions.com/promotional) - [Silicone Wristbands](https://www.school-promotions.com/promotional/wristbands) - [Imprinted Lanyards](https://www.school-promotions.com/promotional/lanyards) - [Lapel Pins](https://www.school-promotions.com/promotional/lapel-pins) - [Dog Tags](https://www.school-promotions.com/promotional/dog-tags) - [Buttons](https://www.school-promotions.com/promotional/buttons) - [Bookmarks](https://www.school-promotions.com/promotional/bookmarks) - [Custom Magnets](https://www.school-promotions.com/promotional/magnets) - [Hand Fans](https://www.school-promotions.com/promotional/hand-fans) - [Yard Signs](https://www.school-promotions.com/promotional/yard-signs) - [Key Chains & Badges](https://www.school-promotions.com/promotional/key-chains) - [Discount Cards](https://www.school-promotions.com/promotional/discount-cards) ### [ Product Info ](https://www.school-promotions.com/product-info) - [Free Quote & Art](https://www.school-promotions.com/free-quote) - [Fundraising Ideas](https://www.school-promotions.com/fundraising) - [Color Options & Matching](https://www.school-promotions.com/product-info/color-chart) - [Tracking Information](https://www.school-promotions.com/product-info/tracking) - [Frequently Asked Questions](https://www.school-promotions.com/product-info/faq) - [Order Tracking](https://www.school-promotions.com/product-info/tracking) - [Sitemap](https://www.school-promotions.com/product-info/sitemap) ### Contact Details - Toll Free: [ 1 800-670-9093 ](tel:+1-800-670-9093) - Fax: +18668410416 - Email: Copyright © 2013–2026 School-Promotions.com — All Rights Reserved — [Terms of Use](https://www.school-promotions.com/policies/terms-and-conditions) | [Privacy Policy](https://www.school-promotions.com/policies/privacy-policy) | [About Us](https://www.school-promotions.com/about) | [Contact Us](https://www.school-promotions.com/contact)